Resume

Brad Long

Technical Project Manager & Business Systems Analyst

Experience

July 2024 – Present

Lead three Agile development teams across multiple healthcare software projects.
Build detailed project plans: meeting cadence, gantt charts, resource allocation, budget management, dependency tracking, and communication plans.
Negotiate competing priorities with business leadership through detailed analysis, scope projections, and resource/budgetary constraints.
Drive cross-functional collaboration on technical and process implementations across multiple business segments.
Plan strategic risk mitigation to solve internal and external issues before they occur.

Oct 2017 – July 2024

Designed and implemented an automated print vendor solution, saving an estimated 14,000+ labor hours annually (~$300K).
Coordinated a cross-functional team of 30 through a complex application and data migration, protecting data integrity across legacy-to-enterprise crosswalks.
Managed vendor relationships, including drafting Statements of Work and handling enhancement requests.
Designed SFTP interfaces with threshold limits and scheduling for secure payer-provider data transfer.
Performed deep-dive operational analysis of EHR systems to translate clinical needs into technical requirements.

May 2015 – Oct 2017

Safeguarded revenue by identifying critical bugs in Payment Operations before public release.
Led testing for video integration within educational eBooks, resolving defects for a seamless student/professor experience.
Implemented Scrum and Agile methodologies using JIRA and Zephyr to track defects and project status.
Created comprehensive test plans and scripts across database, device, and cloud-based platforms.

Aug 2010 – May 2015

Developed process documentation and knowledge base articles, reducing new-hire training time.
Managed Active Directory accounts, enterprise software, and file server/database configurations.
Distributed hardware and created user guides that improved efficiency for the course production team.

Lawrence, KS

School of Business and Psychology

Sherman Oaks, CA

B.S., Computer System Integration

Cum Laude